Shipping
Are you wondering how much shipping costs and how long your order will take to arrive? We have made everything simple and transparent.
💰 Shipping Costs and Times
Standard Shipping Italy (2/4 working days) Free (0.00 €) for orders over 70€. For orders up to 70€, the shipping cost is 6.99€.
Express Shipping Italy (1/2 working days) always costs 9.90€.
Standard Shipping Europe (3/5 working days) Free (0.00 €) for orders over 300€. For orders up to 300€, the shipping cost is 19.90€.
Standard Shipping Extra EU (3/5 working days) Free (0.00 €) for orders over 400€. For orders up to 400€, the shipping cost is 29.90€.
⏱️ When will your order ship?
If the item is available in stock (marked as "Immediate Availability") and purchased by 12:00 PM, we ship the same day or within 1/2 working days.
If the product is not immediately available (marked as "Pre-Order"), shipping times will depend on our official suppliers (usually within 7 working days).
In any case, you will be updated via email on every stage of your order.
📦 Packaging and Receipt
We pay the utmost attention to packaging, using protective materials to ensure that your order arrives in perfect condition.
Damaged or tampered package?
We advise you not to accept the delivery and to contact us through our official channels available on our website.
🚛 Our Couriers
We collaborate with reliable international couriers to guarantee safe and punctual deliveries.
Useful tip:
Provide an address where someone is always present at the time of delivery, to avoid delays or storage fees.
🔎 Order Tracking
As soon as your order is shipped, you will receive an email with the tracking code.
You can monitor the shipment within 24/48 hours directly on the courier's website.
🌍 Customs Duties
For shipments to non-EU countries, customs duties and import taxes may apply, which are always the responsibility of the recipient.
These costs:
- are unpredictable
- vary from country to country
We advise you to:
- Inquire with local customs authorities
- Contact customs or courier customer service in your country
👉 In some countries (such as Australia, Norway, New Zealand, United Kingdom, and Canada), taxes may already be included in the price.
❓ Need help?
Consult our FAQ – Shipping Times and Costs section or contact us directly: we are always available.
📭 Non-Receipt of Goods
In the rare event of proven non-delivery, we undertake to reship the same item free of charge.
We invite you to contact us promptly to report the problem.